Destination Pet is seeking a Customer Service Representative for their Pooch Palace Resort location. The ideal candidate should be passionate about pets and have experience in customer service, as the role involves interacting with pet owners and managing various tasks in a lively environment
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
You will be responsible for welcoming pet parents, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and responding to complaints.
Pay starts at $16-$18.00/hour DOE + tips, and the role requires availability on evenings, weekends, and holidays.
Matching Summary
Match Score: 80
Destination Pet is seeking a Customer Service Representative for their Pooch Palace Resort location. The ideal candidate should be passionate about pets and have experience in customer service, as the role involves interacting with pet owners and managing various tasks in a lively environment.
Salary
Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in both human and hound
love pets and people
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required