Key Account Supervisor

KONE Bahrain

Davie, FL, United States
Base: $142,896.00 usd py; bonus/equity: not specif...
Manage field service operations
Customer satisfaction and communication
Manage complex logistics for technicians
Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes

Job Summary

  • Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.
  • Manage complex logistics for technicians to ensure they travel to best suited cruise – resolve travel issues for cancelled and postponed flights that could result in work delays.
  • We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation.

Matching Summary

Plan, manage and control the field service operations in his area including specific customers and according to the service contract requirements, KONE company policies and processes.

Salary

Base: $142,896.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness plans, Matching 401K, Paid holidays and paid time off

Skills & Requirements

Must-have

  • Manage field service operations
  • Customer satisfaction and communication
  • Manage complex logistics for technicians
  • Resolve customer service complaints
  • Manage end-user safety
  • Control field operations costs

Nice-to-have

  • Collaborative, creative, supportive environment
  • Passion for safety and quality
  • Commitment to sustainability
  • Courage to hire diverse talent

Key Requirements

  • Bachelor's degree or foreign equivalent
  • 3 years experience in elevator industry
  • 7 years experience without degree
  • Reading marine elevator diagrams
  • Inventory management for spare parts
  • Overseeing annual European elevator inspections
  • Working with marine customers
  • European elevator code requirements
  • Management and leadership skills
  • Critical elevator components knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter