Siam Specialist – Change & Release Manager

KONE

**
Itil foundation knowledge
Change management process expertise
Servicenow or remedyforce experience
** KONE is seeking a Change & Release Specialist to join its IT change management team, responsible for managing change requests and ensuring compliance throughout the change lifecycle. The ideal candidate will possess strong communication and technical skills, with a focus on ITIL and DevOps methodologies. **

Job Summary

  • The Change & Release Specialist is a key member of the IT change management team responsible for managing change requests through their lifecycle and supporting communication, training, and coaching.
  • KONE is a global leader in elevators, escalators, and building automation solutions with operations in over 60 countries and a strong focus on innovation, sustainability, and digital transformation.
  • The company fosters an innovative and collaborative culture emphasizing employee engagement, ethical business practices, and sustainability as integral parts of daily work.

Matching Summary

Match Score: 75

** KONE is seeking a Change & Release Specialist to join its IT change management team, responsible for managing change requests and ensuring compliance throughout the change lifecycle. The ideal candidate will possess strong communication and technical skills, with a focus on ITIL and DevOps methodologies. **

Skills & Requirements

Must-have

  • ITIL foundation knowledge
  • Change Management process expertise
  • ServiceNow or Remedyforce experience
  • Strong verbal and written communication
  • Problem solving skills
  • Teamwork and interpersonal skills

Nice-to-have

  • DevOps and Agile methodology understanding
  • Technical writing abilities
  • Proficiency with MS Word and Excel
  • Customer focused mindset
  • Analytical approach to problem solving
  • Leadership qualities
  • Curious and innovative mindset

Key Requirements

  • ITIL foundation certification
  • Experience with ITSM tools like ServiceNow or Remedyforce
  • Ability to work rotational shifts
  • Strong organizational skills
  • Technical understanding of infrastructure and application services

Work Rights

Not specified

Tailored Resume

Cover Letter