Registration & Fin Rep I

Baystate Health

Palmer, Massachusetts, US
Base: $20.79 - $28.08 hourly; bonus/equity: not sp...
Emergency department patient registration experience
Collecting patient demographic and insurance information
Processing patient responsibility payments at time of service
The role involves interviewing patients and collecting essential demographic and insurance information in a fast-paced Emergency Department environment

Job Summary

  • The role involves interviewing patients and collecting essential demographic and insurance information in a fast-paced Emergency Department environment.
  • Employees must effectively communicate with patients during high-stress events while maintaining a calm and compassionate disposition.
  • The position requires obtaining signatures on required forms and working closely with insurance carriers to ensure fiscal reimbursement.

Matching Summary

The role involves interviewing patients and collecting essential demographic and insurance information in a fast-paced Emergency Department environment.

Salary

Base: $20.79 - $28.08 hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Emergency Department patient registration experience
  • Collecting patient demographic and insurance information
  • Processing patient responsibility payments at time of service
  • Understanding medical terminology and hospital workflows
  • Maintaining calm demeanor during high-stress situations

Nice-to-have

  • Previous experience in patient registration preferred
  • Bilingual skills for diverse patient populations
  • Ability to collaborate with clinical staff partners
  • Strong verbal communication during tragic events
  • Proactive problem-solving and initiative

Key Requirements

  • GED or HiSET education required
  • Certified Medical Terminology certification required upon hire
  • Customer service experience required
  • Completion of Compassionate Connections Program required
  • Ability to pass introductory proficiency testing above 91%

Work Rights

Not specified

Tailored Resume

Cover Letter