End User Support Technician

Railserve - On-Site Services

Base: $55k - $65k; bonus/equity: not specified; be...
Fully remote
Troubleshooting it hardware and software
O365 and shared business applications management
Customer service orientation
The End User Support Technician provides first-line support for IT issues within an integrated facility

Job Summary

  • The End User Support Technician provides first-line support for IT issues within an integrated facility.
  • You will be part of a talented team delivering mission-critical infrastructure and ensuring high availability.
  • We offer comprehensive benefits including medical, dental, vision, and a 401(k) with company match.

Matching Summary

The End User Support Technician provides first-line support for IT issues within an integrated facility.

Salary

Base: $55K - $65K; Bonus/Equity: Not specified; Benefits: Comprehensive benefits from first day

Skills & Requirements

Must-have

  • troubleshooting IT hardware and software
  • O365 and shared business applications management
  • customer service orientation

Nice-to-have

  • strong communication and conflict resolution skills
  • flexible and collaborative team player
  • experience in a manufacturing environment

Key Requirements

  • Associate degree in Information Systems or related field
  • experience with Microsoft stack and Active Directory
  • preferred certifications: MCSA, CCNA, ITIL

Work Rights

Not specified

Tailored Resume

Cover Letter