Associate Client Support Consultant - Chat Team

ADP

Augusta, Georgia, United States
Not specified; not specified; best-in-class benefi...
Hybrid (3 days in office, 2 days remote)
One year customer service experience
Hr/hris systems experience
Military experience accepted
ADP is seeking an Associate Client Support Consultant for its Chat Team, offering a hybrid work environment where employees work in the office three days a week and from home two days. The role involves providing exceptional client support, managing inquiries, and troubleshooting, while benefiting from a culture that values diversity and career growth

Job Summary

  • You will serve as the front-line support for clients with 1-49 employees, resolving payroll issues and providing technology training.
  • The role requires thriving in a metrics-driven call center environment while managing a high volume of daily inbound calls.
  • ADP offers best-in-class benefits starting on Day 1, including company-paid time off for volunteering and opportunities for career growth.

Matching Summary

Match Score: 85

ADP is seeking an Associate Client Support Consultant for its Chat Team, offering a hybrid work environment where employees work in the office three days a week and from home two days. The role involves providing exceptional client support, managing inquiries, and troubleshooting, while benefiting from a culture that values diversity and career growth.

Salary

Not specified; Not specified; Best-in-class benefits start on Day 1

Skills & Requirements

Must-have

  • One year customer service experience
  • HR/HRIS systems experience
  • Military experience accepted
  • Overtime availability during peak seasons
  • High volume inbound call handling

Nice-to-have

  • College degree preferred
  • Strong rapport building skills
  • Professional communication style
  • Metrics-driven environment comfort
  • Inclusive culture collaboration

Key Requirements

  • At least one year of customer service experience
  • Experience as an HR or HRIS practitioner
  • Willingness to work overtime during peak seasons
  • Veteran status recognized as acceptable alternative

Work Rights

Not specified

Tailored Resume

Cover Letter