Customer Service Officer

BOONG POULTRY PTE LTD

Singapore, Singapore
Gce o level or ite certificate
Minimum 1-year customer service experience
Ability to work weekends and public holidays
The role involves attending to inbound calls and responding to customer inquiries regarding product specifications and sales matters

Job Summary

  • The role involves attending to inbound calls and responding to customer inquiries regarding product specifications and sales matters.
  • Candidates will be responsible for receiving and processing order requests while coordinating with departments to ensure delivery completion.
  • The position requires a team player who can multitask effectively and adapt to various customer characters while maintaining excellent service standards.

Matching Summary

Match Score: 75

The role involves attending to inbound calls and responding to customer inquiries regarding product specifications and sales matters.

Skills & Requirements

Must-have

  • GCE O Level or ITE Certificate
  • Minimum 1-year customer service experience
  • Ability to work weekends and public holidays
  • Rotating shift availability
  • Microsoft Office proficiency

Nice-to-have

  • Experience in retail or F&B industries
  • Positive team player attitude
  • Highly independent and organized
  • Excellent telephone etiquette
  • Adaptable to different customer personalities

Key Requirements

  • GCE 'O' Level/ITE Certificate or equivalent
  • Minimum 1-year Customer Service/Telemarketing experience
  • Availability for rotating shifts on weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter