Patient Service Center Representative

Doctor Relocation LLC

West Valley City, Utah, US
$18.39 - $24.99 depending on experience; benefits ...
Fully remote
Customer service skills
Omni channel communications
Electronic medical records (emr)
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care

Job Summary

  • The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.
  • Demonstrates a high level of customer service and establishes courteous and professional connections with patients via omni channel communications.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's care.

Salary

$18.39 - $24.99 depending on experience; Benefits Eligible: Yes; Shift Details: Full-time, 40 hours per week

Skills & Requirements

Must-have

  • Customer service skills
  • Omni channel communications
  • Electronic Medical Records (EMR)
  • Data entry
  • Problem solving skills

Nice-to-have

  • Compassionate demeanor
  • Team collaboration
  • Growth-oriented environment
  • Medical terminology knowledge

Key Requirements

  • One year of customer service experience
  • Demonstrated problem-solving ability
  • Analytical skills
  • Self-motivated
  • Work well in a call center environment
  • Professional interpersonal and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter