Customer Service Executive

REVOCHEM INDUSTRIES PTE. LTD.

Singapore
5 years logistics customer service experience
Chemical industry bulk liquid knowledge
Import/export documentation handling
The incumbent will manage day-to-day tasks including processing orders, documentation, and ensuring smooth operations for on-road trucking and import/export activities

Job Summary

  • The incumbent will manage day-to-day tasks including processing orders, documentation, and ensuring smooth operations for on-road trucking and import/export activities.
  • Responsibilities include acquiring a thorough understanding of key customer needs, developing SOPs for major clients, and building sustainable relationships through open communication.
  • The role requires coordinating with vendors, carriers, and warehouses while handling complex import/export documentation and customs declarations.

Matching Summary

Match Score: 75

The incumbent will manage day-to-day tasks including processing orders, documentation, and ensuring smooth operations for on-road trucking and import/export activities.

Skills & Requirements

Must-have

  • 5 years logistics customer service experience
  • Chemical industry bulk liquid knowledge
  • Import/export documentation handling
  • PortNet and TradeNet operations
  • Vendor and carrier coordination

Nice-to-have

  • Experience with SOP development
  • Strong critical thinking skills
  • Ability to work in high-pressure environment
  • Creative freight transportation solutions

Key Requirements

  • Diploma in logistics or related field
  • Minimum 5 years relevant experience
  • Good knowledge of chemical industry
  • Process-driven mindset with critical thinking

Work Rights

Not specified

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