Job Summary

• The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service by locating and contacting homeowners to collect on charged off secured and unsecured mortgage debt.
• Key duties include managing house inventory accounts, maintaining communication with customers, setting up payments, working settlements, and utilizing skip tracing tools to locate borrowers.
• Newrez offers a comprehensive total rewards package including medical, dental, vision insurance, a 401(k) with employer match, and various programs supporting employee wellbeing and community involvement.

Matching Summary

Skills & Requirements

Key Requirements

• High School education required
• 1+ years collection experience preferred
• Post charge off/deficiency balance collections experience a plus
• Ability to work in a fast-paced, stressful environment
• Knowledge of collection laws and processes

Work Rights