Operations Supervisor Iii-2

RELX

Manila, Philippines
Strong organizational skills
Ability to manage multiple priorities
Thorough understanding of complex systems
Oversees a team of Level I representatives and manages day-to-day operational activities

Job Summary

  • Oversees a team of Level I representatives and manages day-to-day operational activities.
  • Handles escalated customer and managerial calls, ensuring timely and effective resolution.
  • Participates in strategic planning initiatives to support and achieve team and organizational objectives.

Matching Summary

Oversees a team of Level I representatives and manages day-to-day operational activities.

Skills & Requirements

Must-have

  • Strong organizational skills
  • Ability to manage multiple priorities
  • Thorough understanding of complex systems

Nice-to-have

  • Ability to develop positive relationships
  • Flexibility to adapt to changes
  • Strong analytical and problem-solving skills

Key Requirements

  • Bachelor's degree in any field
  • Must be in current role for 1 year
  • No disciplinary action in past 12 months

Work Rights

Not specified

Tailored Resume

Cover Letter