Installations Coordinator

Simpro Group

Leeds, United Kingdom
Not specified; benefits: private health insurance,...
Experience in fast-paced customer service roles
Proficiency with google suite products
Confident using crm or erp systems
The Installations Coordinator acts as the central point of contact between customers, field engineers, and internal teams to deliver a seamless end-to-end installation experience

Job Summary

  • The Installations Coordinator acts as the central point of contact between customers, field engineers, and internal teams to deliver a seamless end-to-end installation experience.
  • Key responsibilities include scheduling all work onto engineer devices, proactively managing lateness, raising purchase orders and invoices, and monitoring real-time dashboards.
  • The company offers a comprehensive benefits package including private health insurance, an uncapped 5% employer pension contribution, and generous parental leave programs.

Matching Summary

The Installations Coordinator acts as the central point of contact between customers, field engineers, and internal teams to deliver a seamless end-to-end installation experience.

Salary

Not specified; Benefits: Private Health Insurance, Pension (5% match), Parental Leave, Volunteer Days, Cyclescheme, Home & Tech Scheme

Skills & Requirements

Must-have

  • Experience in fast-paced customer service roles
  • Proficiency with Google Suite products
  • Confident using CRM or ERP systems
  • Previous experience liaising with engineers
  • High attention to detail for invoicing

Nice-to-have

  • Background in telematic or technology industry
  • Clear professional communication skills
  • Ability to work on-site in Leeds
  • Experience with large-scale rollout projects

Key Requirements

  • Experience working in fast paced customer service roles
  • Proficiency in Google Suite of products
  • Confidence using CRM, ERP, or job management systems

Work Rights

Not specified

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