Edm Associate Product Support

S&P Global Market Intelligence

Fully remote
Advanced technical support
Troubleshoot client issues
Monitor support channels
S&P Global Market Intelligence is seeking an EDM Associate Product Support specialist for their fully remote team in the Asia-Pacific region. This role involves providing technical support for the Enterprise Data Management platform, collaborating with clients and colleagues, and developing expertise in financial products

Job Summary

  • The Support Role in APAC for S&P Global's Solutions business offers several impactful opportunities for individuals starting their careers in the company.
  • You will be responsible to provide advanced technical support to clients using the EDM application.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

Match Score: 85

S&P Global Market Intelligence is seeking an EDM Associate Product Support specialist for their fully remote team in the Asia-Pacific region. This role involves providing technical support for the Enterprise Data Management platform, collaborating with clients and colleagues, and developing expertise in financial products.

Skills & Requirements

Must-have

  • advanced technical support
  • troubleshoot client issues
  • monitor support channels
  • document written and verbal communication
  • SQL and scripting languages

Nice-to-have

  • inquisitive and quick learner
  • detail-oriented
  • customer-centric approach
  • collaboration across business lines

Key Requirements

  • 1-2 years of experience in technical support
  • Experience in financial services industry preferred
  • Proficiency in SQL, scripting languages
  • Knowledge of data management concepts

Work Rights

Not specified

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