Hybrid (minimum of three days in-person office presence required)
Uphold luxury service standards
Coach client care advisors
Monitor service metrics
Chanel is seeking a motivated Client Care Team Lead for its Piscataway, NJ location, focusing on enhancing the luxury client experience and leading a team of Client Care Advisors. The ideal candidate will have at least two years of experience in customer service, preferably within premium or luxury brands, and demonstrate strong leadership and coaching skills
Job Summary
Partner closely with the Manager, Client Care to ensure seamless daily operations, foster team engagement, and uphold the exceptional service standards CHANEL is known for.
This is a unique opportunity to contribute to the future of luxury client interactions while developing your leadership skills in a dynamic environment.
Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund, Family and care giving benefits, and Generous paid time off policies.
Matching Summary
Match Score: 85
Chanel is seeking a motivated Client Care Team Lead for its Piscataway, NJ location, focusing on enhancing the luxury client experience and leading a team of Client Care Advisors. The ideal candidate will have at least two years of experience in customer service, preferably within premium or luxury brands, and demonstrate strong leadership and coaching skills.