The role involves managing and sustaining a portfolio of Business Banking customers by building long-term relationships and providing efficient support
Job Summary
The role involves managing and sustaining a portfolio of Business Banking customers by building long-term relationships and providing efficient support.
The jobholder is responsible for business development with new and existing customers to maximize sustainable risk-adjusted portfolio contribution.
The position requires adherence to risk and compliance standards, coordination of customer management within the branch, and acting as crisis coordinator when necessary.
Matching Summary
The role involves managing and sustaining a portfolio of Business Banking customers by building long-term relationships and providing efficient support.
Skills & Requirements
Must-have
Business Banking portfolio management
Risk assessment and management
Customer relationship building
Business development and sales
Operational service quality
Credit application assessment
Compliance with banking policies
Nice-to-have
Presentation and negotiation skills
Entrepreneurial mindset
Analytical thinking
Adaptability and self-development
Team leadership and coordination
Active listening
Knowledge of Personal Sector products
Key Requirements
Business degree preferred
Minimum 2 years tenure in relationship management
Knowledge of Business Banking products
Higher Certificates and Advanced National (Vocational) Certificates in Business, Commerce and Management Studies
Training in risk assessment and management
Training in presentation, influencing and negotiating