Team Manager, Amazon Artificial General Intelligence (agi)
Amazon
Cr, United States
On-site
Manage ml data associates
Ensure quality compliant ml data workflows
Analyze ml data metrics
Manages a team of approximately 25 ML Data Associates responsible for known SLAs and task completion targets for specific customers, workflows, and delivery priorities
Job Summary
Manages a team of approximately 25 ML Data Associates responsible for known SLAs and task completion targets for specific customers, workflows, and delivery priorities.
Ensures ML data workflows are quality compliant, analyzes ML data, tickets, productivity, and efficiency metrics, and identifies risks for escalation.
Provides regular feedback and coaching to direct reports, identifies and helps implement process improvements, and presents data in business meetings.
Matching Summary
Manages a team of approximately 25 ML Data Associates responsible for known SLAs and task completion targets for specific customers, workflows, and delivery priorities.
Skills & Requirements
Must-have
Manage ML Data Associates
Ensure quality compliant ML data workflows
Analyze ML data metrics
Communicate in Spanish and English
Deliver positive customer experience
Nice-to-have
Shape the future of AI
Lead operations in Speech and Language
Maintain composure in difficult situations
Implement process improvements
Key Requirements
Team Manager experience
Experience with Kaizen, Six Sigma, or Lean methodologies