Customer Reference Program Manager

Kyriba

Warsaw, Poland
Base: zł140,400.00 - zł210,600.00 annually; bonus/...
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Customer reference program management
Ai-powered advocacy platforms
Customer success story development
** Kyriba is seeking a Customer Reference Program Manager to drive customer advocacy and enhance sales through strategic storytelling and AI-powered insights. This role involves developing a comprehensive customer reference strategy and building a community of advocates to support revenue growth and market perception. **

Job Summary

  • As the Customer Reference Program Manager, you build customer advocacy at scale to transform satisfied customers into vocal champions that accelerate sales and shape market perception.
  • You will leverage AI-powered platforms and strategic storytelling to create a multiplier effect turning customer proof points into pipeline and competitive advantage.
  • Kyriba offers a comprehensive compensation package including base salary, potential variable compensation, and benefits, with a strong culture of innovation, customer focus, and teamwork.

Matching Summary

Match Score: 75

** Kyriba is seeking a Customer Reference Program Manager to drive customer advocacy and enhance sales through strategic storytelling and AI-powered insights. This role involves developing a comprehensive customer reference strategy and building a community of advocates to support revenue growth and market perception. **

Salary

Base: zł140,400.00 - zł210,600.00 annually; Bonus/Equity: variable compensation and long-term incentives possible; Benefits: comprehensive health, welfare and wellbeing benefits

Skills & Requirements

Must-have

  • customer reference program management
  • AI-powered advocacy platforms
  • customer success story development
  • cross-functional stakeholder management
  • data-driven program optimization
  • B2B SaaS customer advocacy

Nice-to-have

  • strategic storytelling
  • customer community engagement
  • predictive analytics for advocacy
  • sales enablement tools experience
  • collaborative cross-department work
  • innovative technology adoption

Key Requirements

  • 4–6+ years in customer marketing or advocacy
  • experience managing customer reference programs
  • understanding of B2B enterprise sales processes
  • experience with AI and predictive analytics
  • experience in SaaS or fintech industries
  • proven track record accelerating sales cycles

Work Rights

Not specified

Tailored Resume

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