Patient Representative

University of Arkansas for Medical Sciences

Little Rock, United States
$16.82ph; $17.07 w/ ba; benefits eligible
**
Counsel patients on financial obligations
Refer patients to sponsoring agencies
Process high-risk pre-certifications
** The University of Arkansas for Medical Sciences is seeking a Patient Representative responsible for counseling patients on their financial obligations, processing pre-certifications, and managing revenue cycle functions. The ideal candidate should possess a high school diploma or equivalent experience in customer service or healthcare administration, with preferred qualifications in healthcare software like EPIC. **

Job Summary

  • The Patient Representative counsels patients on their financial status and obligations, identifying and referring them to appropriate sponsoring agencies.
  • This role involves processing high-risk pre-certifications, developing denial avoidance plans, and producing reports on revenue cycle functions to ensure financial accuracy.
  • UAMS offers benefits including medical, dental, vision, retirement matching, and educational discounts for qualifying positions.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking a Patient Representative responsible for counseling patients on their financial obligations, processing pre-certifications, and managing revenue cycle functions. The ideal candidate should possess a high school diploma or equivalent experience in customer service or healthcare administration, with preferred qualifications in healthcare software like EPIC. **

Salary

$16.82/hr; $17.07 w/ BA; Benefits Eligible

Skills & Requirements

Must-have

  • Counsel patients on financial obligations
  • Refer patients to sponsoring agencies
  • Process high-risk pre-certifications
  • Develop denial avoidance plans
  • Report on revenue cycle functions

Nice-to-have

  • Teamwork and diversity focused
  • Collaborative healthcare organization

Key Requirements

  • High School Diploma/GED with four (4) years of experience
  • Associate degree with two (2) years of experience
  • Bachelor’s Degree
  • Knowledge of medical terminology
  • Intermediate proficiency with MS Office Suite
  • Highly proficient keyboard and telephone etiquette
  • General knowledge of office machines

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter