Tyler Veterinary Center is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences by managing appointments, communications, and patient information. The ideal candidate should have customer service experience and a compassionate approach to client interactions. This position offers competitive benefits and opportunities for professional growth in a supportive environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
The role requires managing appointments, triaging inquiries, and maintaining accurate patient records in a fast-paced environment.
Matching Summary
Match Score: 85
Tyler Veterinary Center is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences by managing appointments, communications, and patient information. The ideal candidate should have customer service experience and a compassionate approach to client interactions. This position offers competitive benefits and opportunities for professional growth in a supportive environment.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Maintain organized reception area
Nice-to-have
Prior customer service experience in veterinary setting
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Empathy when dealing with emotional clients
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required