Reservationist - Seven Bays Marina

Seven Bays Marina

Davenport, WA, United States
Base: 18.00 usd hourly; bonus/equity: not specifie...
On-site
Manage call and email activity
Communicate with customers verbally and via email
Respond to guest inquiries and complaints
Seven Bays Marina is seeking a Reservationist who will manage guest reservations, check-ins, and communication. The ideal candidate should possess strong customer service skills, be proficient in computer systems, and have experience dealing with diverse clientele

Job Summary

  • The Reservations Agent must have the ability to make reservations, make outbound calls, email, and communicate with guests.
  • Accurately post charges and refunds to reservations when necessary.
  • Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company.

Matching Summary

Match Score: 75

Seven Bays Marina is seeking a Reservationist who will manage guest reservations, check-ins, and communication. The ideal candidate should possess strong customer service skills, be proficient in computer systems, and have experience dealing with diverse clientele.

Salary

Base: 18.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage call and email activity
  • Communicate with customers verbally and via email
  • Respond to guest inquiries and complaints
  • Post charges and refunds accurately
  • Perform opening and closing procedures

Nice-to-have

  • Develop full working knowledge of company brand
  • Represent company professionally and positively

Key Requirements

  • High School Diploma
  • Minimum 18 years of age
  • Some job-related experience preferred
  • Computer proficiency with Office 365
  • Property Management System (PMS) experience
  • Excellent interpersonal and communication skills
  • Strong customer service abilities

Work Rights

Not specified

Tailored Resume

Cover Letter