Junior IT support engineer

REMORA NETWORKS SOLUTIONS PTE. LTD.

Singapore
Troubleshoot hardware and software issues
Provide remote and on-site user support
Perform routine system maintenance tasks
The role involves providing technical assistance to end-users to ensure smooth operation of computer systems and networks

Job Summary

  • The role involves providing technical assistance to end-users to ensure smooth operation of computer systems and networks.
  • Responsibilities include troubleshooting hardware, software, and network issues while performing routine maintenance and system checks.
  • Candidates will document technical issues and provide training to end-users on the use of IT systems.

Matching Summary

Match Score: 85

The role involves providing technical assistance to end-users to ensure smooth operation of computer systems and networks.

Skills & Requirements

Must-have

  • Troubleshoot hardware and software issues
  • Provide remote and on-site user support
  • Perform routine system maintenance tasks
  • Document technical issues and resolutions
  • Strong understanding of Windows macOS Linux

Nice-to-have

  • Excellent communication and interpersonal skills
  • Ability to work in fast-paced environment
  • Collaborate with senior IT staff effectively
  • Strong problem-solving and analytical skills
  • Good time management and organizational skills

Key Requirements

  • ITE/Diploma in Computer Science or related field
  • Experience with help desk software and ticketing systems
  • CompTIA A+ Network+ certifications are a plus

Work Rights

Not specified

Tailored Resume

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