It Support Specialist

RTB House

Warsaw, Poland
On-site
Expertise in windows troubleshooting
Understanding of lan networking
Strong communication skills
RTB House is seeking an IT Support Specialist to maintain and enhance the IT infrastructure for over 1500 employees at their Warsaw office. The role requires strong troubleshooting skills, network management experience, and effective communication abilities, with a focus on providing excellent internal customer service

Job Summary

  • The IT Support Specialist serves as the first point of contact for over 1500 associates, bridging complex technology and daily operations.
  • Responsibilities include overseeing office IT infrastructure, managing network devices, and driving automation to streamline routine processes.
  • The role offers direct impact on company performance, access to high-end hardware, and cooperation based on a B2B or contract of mandate model.

Matching Summary

Match Score: 85

RTB House is seeking an IT Support Specialist to maintain and enhance the IT infrastructure for over 1500 employees at their Warsaw office. The role requires strong troubleshooting skills, network management experience, and effective communication abilities, with a focus on providing excellent internal customer service.

Skills & Requirements

Must-have

  • Expertise in Windows troubleshooting
  • Understanding of LAN networking
  • Strong communication skills
  • Technical fluency with Git or scripting
  • English B1+ and Polish C2 proficiency

Nice-to-have

  • Experience with Azure Active Directory
  • Knowledge of macOS and Linux environments
  • Familiarity with network security tools
  • Experience scaling IT infrastructure
  • Interest in AI tools for documentation

Key Requirements

  • English B1+ language level
  • Polish C2 language level
  • Windows troubleshooting expertise
  • LAN management knowledge
  • Script-writing abilities

Work Rights

Not specified

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