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The Program Director IHS (EAP), Senior role involves overseeing the performance and delivery of Employee Assistance Programs across multiple clients, focusing on quality, innovation, and operational excellence. The position requires strong leadership skills, client engagement, and a strategic mindset to enhance service outcomes and drive program expansion.
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Job Summary
This senior leadership role oversees the delivery and performance of complex Employee Assistance Program accounts across multiple clients.
The position requires leading cross-functional teams while managing large-scale budgets in a 24/7 support environment.
You will drive innovation by integrating AI and digital tools to improve access, efficiency, and outcomes across EAP services.
Matching Summary
Match Score: 75
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The Program Director IHS (EAP), Senior role involves overseeing the performance and delivery of Employee Assistance Programs across multiple clients, focusing on quality, innovation, and operational excellence. The position requires strong leadership skills, client engagement, and a strategic mindset to enhance service outcomes and drive program expansion.
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Skills & Requirements
Must-have
Senior leadership in EAP program management
Experience managing large-scale budgets
Executive sponsor for key client relationships
Integration of AI and digital tools
24/7 support environment oversight
Nice-to-have
Strong execution discipline
Client-facing credibility
Innovation in behavioral health outcomes
Strategic program leadership skills
Key Requirements
Senior level experience in program director roles
Proven track record in EAP account management
Ability to manage multi-client operational strategies