Analyste D'affaires Ii, Opl (gestion Du Système De Réclamations)

Intact Insurance

Base: $74,800 - $91,400 annually; bonus: 7.5% targ...
Hybrid
3+ years business analyst experience
Claims indemnification tools (contact claims)
Bilingual french and english required
Intact Insurance is seeking an experienced Business Analyst II to join their growing team, focusing on managing and resolving user-referred tickets and acting as a liaison between users and IT. The ideal candidate will have at least three years of experience in business analysis, particularly in claims processes, and must be bilingual in French and English

Job Summary

  • This role involves managing and resolving user-referred tickets in a timely manner while acting as a liaison between users, IT, and other departments.
  • The position offers a competitive salary range of $74,800 to $91,400 with an annual bonus target of 7.5% and up to 12% savings via share plans.
  • Candidates must be authorized to work in Canada and possess strong bilingual communication skills to interact with colleagues across the country.

Matching Summary

Match Score: 85

Intact Insurance is seeking an experienced Business Analyst II to join their growing team, focusing on managing and resolving user-referred tickets and acting as a liaison between users and IT. The ideal candidate will have at least three years of experience in business analysis, particularly in claims processes, and must be bilingual in French and English.

Salary

Base: $74,800 - $91,400 annually; Bonus: 7.5% target with potential double payout; Benefits: Hybrid model, wellness account, pension plan, ESPP matching

Skills & Requirements

Must-have

  • 3+ years Business Analyst experience
  • Claims indemnification tools (Contact Claims)
  • Bilingual French and English required
  • System troubleshooting and analysis
  • Production support experience

Nice-to-have

  • Project management experience
  • Strong initiative and autonomy
  • Ability to manage multiple dossiers
  • Effective change management skills

Key Requirements

  • Minimum 3 years Business Analyst experience
  • Authorization to work in Canada
  • Fluency in French and English

Work Rights

Must have authorization to work in Canada

Tailored Resume

Cover Letter