Not specified (assumed to be hybrid or flexible based on industry norms).
Itil best practices
Incident management
Change management
SoundHire is seeking a Senior Manager for IT Service Management who will lead the governance and operational model of ITSM practices, ensuring alignment with ITIL standards and supporting enterprise change governance. The ideal candidate will have extensive experience in ITSM, a strong understanding of ITIL processes, and the ability to influence across diverse teams, emphasizing a culture of continuous improvement
Job Summary
Integer creates a culture that unifies and embraces uniqueness for long-term success.
The Senior Manager will oversee ITSM governance and ensure ITIL processes are consistently applied.
The role includes leading SOX ITGCs audit readiness and managing ITSM performance metrics.
Matching Summary
Match Score: 85
SoundHire is seeking a Senior Manager for IT Service Management who will lead the governance and operational model of ITSM practices, ensuring alignment with ITIL standards and supporting enterprise change governance. The ideal candidate will have extensive experience in ITSM, a strong understanding of ITIL processes, and the ability to influence across diverse teams, emphasizing a culture of continuous improvement.