Team Leader Alternative Channels

Firstrand

Sales target achievement
Customer service excellence
Compliance adherence
The role involves managing and supporting a sales and service team to reach targets while ensuring compliance and exceptional customer service

Job Summary

  • The role involves managing and supporting a sales and service team to reach targets while ensuring compliance and exceptional customer service.
  • The position requires building long-term relationships with customers and delivering service that exceeds expectations.
  • The candidate will analyze customer feedback and propose improvements to enhance customer service quality.

Matching Summary

The role involves managing and supporting a sales and service team to reach targets while ensuring compliance and exceptional customer service.

Skills & Requirements

Must-have

  • Sales target achievement
  • Customer service excellence
  • Compliance adherence

Nice-to-have

  • Relationship building
  • Proactive solution selection
  • Cross-functional collaboration

Key Requirements

  • Experience in team leadership
  • Knowledge of compliance processes
  • Ability to analyze customer feedback

Work Rights

Not specified

Tailored Resume

Cover Letter