Claims Consultant, Aware

TAL Australia

Sydney, Australia
Competitive salary + bonus + annual reviews
On-site
Manage life insurance claims end-to-end
Provide exceptional customer service
Assess, analyse, calculate and finalise claims payments
As a Claims Consultant within our Group space for our Aware fund, you will manage life insurance claims from start to finish, providing a seamless experience for our customers

Job Summary

  • As a Claims Consultant within our Group space for our Aware fund, you will manage life insurance claims from start to finish, providing a seamless experience for our customers.
  • A key focus of this role involves providing a best-in-class customer and client (e.g. advisers, trustees, fund administrators) experience, including regular communication in relation to the status of claims and managing expectations, to deliver on quality health and claim outcomes.
  • TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce.

Matching Summary

As a Claims Consultant within our Group space for our Aware fund, you will manage life insurance claims from start to finish, providing a seamless experience for our customers.

Salary

Competitive Salary + Bonus + Annual Reviews

Skills & Requirements

Must-have

  • Manage life insurance claims end-to-end
  • Provide exceptional customer service
  • Assess, analyse, calculate and finalise claims payments
  • Engage with medical and legal specialists

Nice-to-have

  • Collaborate with heart
  • Curious mind and ambition
  • Progressive, digitally enabled insurer

Key Requirements

  • Life insurance claims management experience
  • IP and/or TPD claims experience
  • Workers Compensation or Return to Work claims management experience with an Allied Health background
  • Strong analytical, problem-solving & time-management skills
  • Excellent communication & empathy
  • Solid understanding of injuries, illnesses and treatment

Work Rights

Not specified

Tailored Resume

Cover Letter