Express Service Writer

Suburban CDJR of Troy

Troy, US
Not specified
Customer experience management
Repair order management
Technician communication
Suburban CDJR of Troy is seeking an experienced Express Service Writer who excels in customer service and communication within the automotive sector. The ideal candidate will manage repair orders and build trust with customers while ensuring a smooth operation between customers and technicians

Job Summary

  • As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians.
  • We’re home to some of the most iconic vehicles in the industry, and we’re looking for an experienced Service Writer who can hit the ground running and deliver the level of service our customers expect.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network and access ongoing training, career development, and advancement opportunities.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Express Service Writer who excels in customer service and communication within the automotive sector. The ideal candidate will manage repair orders and build trust with customers while ensuring a smooth operation between customers and technicians.

Skills & Requirements

Must-have

  • customer experience management
  • repair order management
  • technician communication
  • professionalism and warmth
  • active listening

Nice-to-have

  • passion for automotive industry
  • team player
  • fast-paced environment

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Experience is a plus

Work Rights

Not specified

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