Customer Banking Specialist - Balwyn

CBA (Commonwealth Bank)

Balwyn, VIC, Australia
On-site
Exceptional customer service
Financial product knowledge
Problem-solving skills
The Commonwealth Bank is seeking a Customer Banking Specialist for their Balwyn branch, requiring a commitment of 25 hours per week. The role focuses on providing exceptional customer service and supporting clients with their banking needs, including home loans and financial advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, process credit product applications, and complete Financial Health Checks to assess their financial needs.
  • The role involves educating customers on in-branch technology and digital banking options, while problem-solving and championing company processes and risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for their Balwyn branch, requiring a commitment of 25 hours per week. The role focuses on providing exceptional customer service and supporting clients with their banking needs, including home loans and financial advice.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial product knowledge
  • Problem-solving skills
  • Digital banking demonstration

Nice-to-have

  • Integrity and customer focus
  • Holistic customer solutions
  • Career growth interest

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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