Guest Service Officer (Orchard Parksuites)

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD.

Singapore, Singapore
Courteous service to guests
Handle cashiering functions
Respond to guest complaints
The role involves working closely with the Residence Manager to provide courteous services and fulfill guest requests

Job Summary

  • The role involves working closely with the Residence Manager to provide courteous services and fulfill guest requests.
  • Employees must handle cashiering functions, respond efficiently to complaints, and ensure all calls are answered within three rings.
  • Staff are expected to maintain high grooming standards, follow security procedures, and possess knowledge of local attractions.

Matching Summary

Match Score: 85

The role involves working closely with the Residence Manager to provide courteous services and fulfill guest requests.

Skills & Requirements

Must-have

  • Courteous service to guests
  • Handle cashiering functions
  • Respond to guest complaints
  • Maintain professional appearance
  • Follow emergency procedures

Nice-to-have

  • Positive attitude with outgoing personality
  • Experience in hospitality industry
  • Knowledge of HMS systems
  • Good communication skills

Key Requirements

  • O-Level or equivalent education
  • Willingness to perform rotating shifts
  • Hospitality experience (advantageous)
  • HMS knowledge (advantageous)

Work Rights

Not specified

Tailored Resume

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