Customer Data Services Engagement Lead

Merkle

Maryland, US
Base: $94,000-$125,500; bonus/equity: not specifie...
Fully remote
Client-facing role
Technology services delivery
Customer data service engagement
This client-facing role ensures day-to-day execution meets the highest standards of quality while developing a deep understanding of client business goals and how Merkle's Customer Data Service engagement drives measurable value

Job Summary

  • This client-facing role ensures day-to-day execution meets the highest standards of quality while developing a deep understanding of client business goals and how Merkle's Customer Data Service engagement drives measurable value.
  • Key responsibilities include supporting scope management, actively engaging with clients to understand business objectives, and developing a thorough understanding of the full Customer Data Service engagement.
  • Benefits include medical, vision, and dental insurance, life insurance, disability insurance, 401k, flexible paid time off, paid holidays, sick leave, and parental leave.

Matching Summary

This client-facing role ensures day-to-day execution meets the highest standards of quality while developing a deep understanding of client business goals and how Merkle's Customer Data Service engagement drives measurable value.

Salary

Base: $94,000-$125,500; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • client-facing role
  • technology services delivery
  • Customer Data Service engagement
  • scope management
  • relationship building
  • data platform understanding

Nice-to-have

  • AI-powered tools leverage
  • industry trends curiosity
  • marketing agency services knowledge

Key Requirements

  • 5+ years client delivery experience
  • 2+ years client-facing role
  • Experience supporting technology delivery teams
  • Familiarity with Customer Data Services adjacent technologies
  • Financial services industry experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter