Service Advisor

Armory Chrysler Dodge Jeep Ram Fiat of Albany

Albany, NY, United States
Estimated annual earnings: $60,000-$100,000; bonus...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Join a team focused on earning customers for life and enjoy competitive pay, comprehensive benefits, and vehicle purchase discounts.

Matching Summary

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

Salary

Estimated Annual Earnings: $60,000-$100,000; Bonus/Commission: Included in estimated earnings; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Writing repair orders
  • Maintaining customer records
  • Serving as liaison between customer and technician

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

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