Accenture Australia is seeking a Service Desk Associate for their Bengaluru office, focusing on providing Level 1 technical support to clients through a voice-based IT Service Desk. The role requires strong communication skills and technical knowledge to troubleshoot issues effectively and ensure client satisfaction
Job Summary
You will serve as a vital link between clients and the systems they utilize by providing precision technical support.
The role requires handling high call volumes and managing irate customers while maintaining composure under pressure.
This position is based at the Bengaluru office and involves working US/night shifts including weekends and holidays.
Matching Summary
Match Score: 85
Accenture Australia is seeking a Service Desk Associate for their Bengaluru office, focusing on providing Level 1 technical support to clients through a voice-based IT Service Desk. The role requires strong communication skills and technical knowledge to troubleshoot issues effectively and ensure client satisfaction.