As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
You will respond to customers' transactional banking needs, process transactions, complete financial health checks, assist with cash/ATM procedures, and educate customers on digital banking options.
You will be part of a community that supports Aboriginal and/or Torres Strait Islander Peoples professionally and personally, with opportunities to network across the Indigenous Employee Network.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Customer Service skills
Transactional banking processing
Financial health checks
Cash/ATM procedures
Adherence to bank processes
Excellent communication skills
Nice-to-have
Passion for improving financial wellbeing
Ability to work in busy retail environment
Collaborative culture contributor
Arabic or Mandarin language skills
Key Requirements
Entry-level position
Availability for predetermined part-time roster
Excellent communication skills
Ability to ask relevant questions and refer customers
Arabic or Mandarin language skills highly desirable