Hvac Customer Resource Coordinator

Johnson Controls OpenBlue

Albuquerque, NM, USA
Base: $23-30; bonus/equity: not specified; benefit...
Onsite
Schedule assigned technicians and mechanics
Receive and schedule customer calls
Debrief technician activities daily
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet

Job Summary

  • As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
  • The HVAC Customer Resource Coordinator receives and schedules customer calls for service and manages the schedule of assigned technicians and mechanics.
  • We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Matching Summary

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Salary

Base: $23-30; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Schedule assigned technicians and mechanics
  • Receive and schedule customer calls
  • Debrief technician activities daily
  • Communicate action plans to customers
  • Maintain customer account information

Nice-to-have

  • Collaborative team environment
  • Support physical, financial, and emotional wellbeing
  • Encouraging and collaborative team environment

Key Requirements

  • High school diploma or equivalent
  • 2-5 years service industry experience
  • Independent work ability
  • Strong organizational skills
  • Attention to detail skills
  • Strong interpersonal skills
  • Ability to handle large diverse projects
  • Prioritize work activities based on financial impact

Work Rights

Not specified

Tailored Resume

Cover Letter