The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments to develop technology strategy and align solutions with business needs
Job Summary
The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments to develop technology strategy and align solutions with business needs.
Responsibilities include managing escalations, facilitating communication between business and IT teams, and driving continuous improvement of ITS support processes.
The role requires strong collaboration with global stakeholders and focuses on transparency, process improvement, and achieving business objectives.
Matching Summary
The IT Business Partner acts as a liaison between Global Business Services and IT Solutions departments to develop technology strategy and align solutions with business needs.
Skills & Requirements
Must-have
IT program/project management
IT service management
business partnering
ITIL and service management processes
global team collaboration
escalation handling
technology strategy development
Nice-to-have
conflict solving abilities
pro-active and solution oriented
continuous optimization approach
moderation and presentation skills
agile project management methodologies
basic SAP knowledge
multilingual abilities
Key Requirements
Bachelor’s or Master’s degree in related field
7+ years experience in IT program/project management or equivalent