Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

MOBS Lab

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
Fully remote
Customer onboarding and training
Product functionality support
Customer relationship building
MOBS Lab is seeking a Senior Customer Success Manager for the Niedersachsen & Hessen regions in Germany. This fully remote role requires expertise in the dairy industry, focusing on customer satisfaction and product adoption, with responsibilities including onboarding, training, and ongoing support

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure customer satisfaction and success, supporting them from prospect to active user and beyond.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing recommendations for technology implementation.
  • The company offers an attractive compensation package, flexible working hours, and benefits such as company car, vacation pay, and opportunities for global cooperation.

Matching Summary

Match Score: 85

MOBS Lab is seeking a Senior Customer Success Manager for the Niedersachsen & Hessen regions in Germany. This fully remote role requires expertise in the dairy industry, focusing on customer satisfaction and product adoption, with responsibilities including onboarding, training, and ongoing support.

Salary

Base: Not specified; Bonus/Equity: Target bonus; Benefits: 13 monthly salaries, €1,200 annual vacation pay, company car, employee discounts, health and wellness benefits, paid parental leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality support
  • Customer relationship building
  • Upselling and cross-selling
  • Dairy farming technology expertise
  • Field-based customer engagement

Nice-to-have

  • Proactive and self-motivated
  • Team player with independent work ability
  • Integrative and diverse workplace advocate
  • Open to discussing ideas and tackling problems

Key Requirements

  • 3-5 years customer-facing experience
  • Bachelor's degree or equivalent experience
  • Fluent in German and good English
  • Valid driving license

Work Rights

Not specified

Tailored Resume

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