SGS Australia Pty Ltd is seeking Mystery Clients in Lisbon, Portugal, responsible for anonymously evaluating customer experiences in various sectors. The role demands attention to detail, strong reporting skills, and professionalism, with a preference for candidates with experience in service evaluations
Job Summary
The role involves visiting various establishments across Portugal to anonymously evaluate the customer experience.
Professionals are responsible for completing detailed reports on service quality, environment, and staff interactions.
Candidates must possess a minimum of 12th-grade education and have access to necessary digital tools for reporting.
Matching Summary
Match Score: 85
SGS Australia Pty Ltd is seeking Mystery Clients in Lisbon, Portugal, responsible for anonymously evaluating customer experiences in various sectors. The role demands attention to detail, strong reporting skills, and professionalism, with a preference for candidates with experience in service evaluations.
Skills & Requirements
Must-have
Anonymous customer experience evaluation
Detailed report writing skills
Smartphone or computer with internet access
Ability to capture evidence like photos
Strict adherence to delivery deadlines
Nice-to-have
Previous service evaluation experience
Strong critical thinking abilities
Impartiality in assessment tasks
High attention to detail
Professional discretion and communication
Key Requirements
Minimum 12th grade education preferred
Possession of Recibos Verdes / Invoice
Individual Work Insurance required
User-level computer literacy needed
Work Rights
Must have Recibos Verdes / Individual Work Insurance