Préposé(e), Service À La Clientèle / Guest Services Representative
JLL
Montreal, QC, Canada
Respond to inquiries
Provide information on retailers
Sell gift cards
As a Guest Services Representative, you will serve as the primary point of contact for visitors and retailers at Galeries d'Anjou
Job Summary
As a Guest Services Representative, you will serve as the primary point of contact for visitors and retailers at Galeries d'Anjou.
This role directly contributes to JLL's business objectives by ensuring exceptional service and reinforcing the centre's reputation as a premier destination.
Maintain a thorough knowledge of the shopping centre's services, amenities, facilities, stores, locations, promotional activities, and comfort tools.
Matching Summary
As a Guest Services Representative, you will serve as the primary point of contact for visitors and retailers at Galeries d'Anjou.
Skills & Requirements
Must-have
Respond to inquiries
Provide information on retailers
Sell gift cards
Handle transactions
Work in a fast-paced environment
Nice-to-have
Create memorable interactions
Enhance customer experience
Positive attitude
Desire to provide excellent service
Key Requirements
High school education
Previous cash/POS experience
Bilingual (French/English) written and oral communication skills