The role is responsible for ensuring successful service delivery, Governance, contract and SLA documentation and execution, change management, People Management and key performance reporting
Job Summary
The role is responsible for ensuring successful service delivery, Governance, contract and SLA documentation and execution, change management, People Management and key performance reporting.
Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve.
Trains, coaches’ colleague and provides input to performance appraisals.
Matching Summary
The role is responsible for ensuring successful service delivery, Governance, contract and SLA documentation and execution, change management, People Management and key performance reporting.