Welcome Desk Agent (june) - W Barcelona

Marriott

Barcelona, Spain
**
Process guest check-ins and check-outs
Handle cash and credit card payments
Coordinate with housekeeping for room readiness
** The Welcome Desk Agent position at W Barcelona, part of Marriott International, involves managing guest check-ins, handling payments, and addressing guest inquiries in a dynamic hospitality environment. The ideal candidate should possess strong customer service skills and a professional demeanor, with no prior experience required. **

Job Summary

  • The role involves processing all guest check-ins by confirming reservations, assigning rooms, and issuing key cards.
  • Employees must handle various payment types including cash, checks, debit, and credit while balancing the bank at shift start and end.
  • The W Hotels team fosters a culture of igniting curiosity and expanding worlds through an 'Whatever/Whenever' service philosophy.

Matching Summary

Match Score: 75

** The Welcome Desk Agent position at W Barcelona, part of Marriott International, involves managing guest check-ins, handling payments, and addressing guest inquiries in a dynamic hospitality environment. The ideal candidate should possess strong customer service skills and a professional demeanor, with no prior experience required. **

Skills & Requirements

Must-have

  • Process guest check-ins and check-outs
  • Handle cash and credit card payments
  • Coordinate with housekeeping for room readiness

Nice-to-have

  • Anticipate and address guest service needs
  • Maintain positive working relationships
  • Original and innovative spirit

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

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