Job Summary

• The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
• This position provides customer service support and resolution of routine problems regarding client's product or services.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• three to six months of relevant experience
• Strong computer navigation skills
• Ability to effectively communicate
• Dependable with strong attention to detail
• Skilled in multi-tasking
• Ability to work as a team member

Work Rights