Customer Operations Manager

Integer

7+ years medical device experience
Bachelor's degree in business
Iso certification adherence
The primary purpose of this position is to provide leadership and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer

Job Summary

  • The primary purpose of this position is to provide leadership and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role acts as the site-based customer champion responsible for developing unconstrained unit forecasts for the S&OP process and supporting Factory Direct customers.
  • The manager must adhere to all safety, environmental, security, and quality requirements including FDA regulations and ISO certification standards.

Matching Summary

The primary purpose of this position is to provide leadership and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • ISO certification adherence
  • FDA regulations knowledge
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-facility collaboration
  • Process improvement mindset
  • Exceptional communication abilities
  • Strategic relationship building

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Understanding of FDA regulations
  • Experience with ISO Certification requirements

Work Rights

Not specified

Tailored Resume

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