Technical Implementation Lead – Polyphonic Customer Success | Johnson & Johnson Medtech | Uae
Johnson & Johnson MedTech
Abu Dhabi, United Arab Emirates
Onsite
Technical deployments of medical hardware
Network and connectivity integration
First-line technical support and troubleshooting
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio
Job Summary
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio.
This role offers the chance to collaborate across cross-functional teams to accelerate digital innovation and translate clinical insight into real-world impact.
The Technical Implementation Lead will own technical deployments of hardware and software across multiple hospital sites, providing first-line troubleshooting and coordinating with hospital IT and clinical users.
Matching Summary
Johnson & Johnson MedTech Digital drives the development and deployment of digital solutions that enhance surgical, diagnostic, and therapeutic outcomes across the MedTech portfolio.
Skills & Requirements
Must-have
Technical deployments of medical hardware
Network and connectivity integration
First-line technical support and troubleshooting
Project coordination with hospital stakeholders
System integration testing with hospital systems
Nice-to-have
Stakeholder management with surgeons and OR staff
Training and change management experience
Coaching and mentoring skills
Experience with regulatory and privacy frameworks
Automation scripting and deployment pipelines
Key Requirements
Bachelor's degree in Computer Science or related field
5+ years hands-on software or systems implementation