Lobby Ambassador (part Time/full-time)

Fairmont Banff Springs

Banff, Alberta, Canada
Base: $19.18 starting; tenure increases to $24.65 ...
On-site
Ability to work various shifts including evenings
Strong verbal and written english communication skills
Physical ability to stand for extended periods
Fairmont Banff Springs is seeking a Lobby Ambassador to provide exceptional customer service to guests at their luxury hotel. The role involves warmly welcoming guests, managing their needs, and ensuring a seamless arrival and departure experience in a picturesque alpine environment

Job Summary

  • The Lobby Ambassador serves as the first and last point of contact for guests entering the hotel lobby.
  • Starting hourly rate is $19.18 with increases based on tenure up to $24.65 after three years.
  • Full-time permanent employees receive a comprehensive benefits package including medical, dental, vision, and a defined contribution pension plan.

Matching Summary

Match Score: 85

Fairmont Banff Springs is seeking a Lobby Ambassador to provide exceptional customer service to guests at their luxury hotel. The role involves warmly welcoming guests, managing their needs, and ensuring a seamless arrival and departure experience in a picturesque alpine environment.

Salary

Base: $19.18 starting; Tenure increases to $24.65 at 3 years; Benefits: Medical, Vision, Dental, Pension matching up to 5%

Skills & Requirements

Must-have

  • Ability to work various shifts including evenings
  • Strong verbal and written English communication skills
  • Physical ability to stand for extended periods

Nice-to-have

  • Previous front desk or customer service experience
  • Second language proficiency
  • Experience with VIP guest recognition

Key Requirements

  • Must be legally eligible to work in Canada
  • Proficient in English language (verbal & written)
  • Ability to work under pressure in a fast-paced environment

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter