Support Agent

NShift Technologies Pvt. Ltd

Helsinki, Finland
On-site
Fluency in finnish and english mandatory
Customer service experience required
Technical support via phone and email
nShift Technologies is seeking a Support Agent to join their team in Helsinki or Gothenburg, focusing on providing exceptional customer service and technical support for their cloud delivery management solutions. The ideal candidate should possess customer service experience, fluency in Finnish and English, and exhibit strong communication skills

Job Summary

  • nShift is the leading global provider of cloud delivery management solutions enabling frictionless shipments across 190 countries.
  • The role involves providing technical support to customers and partners while ensuring SLA compliance and resolving complex issues.
  • Candidates must possess extensive communication skills and a positive, team-oriented attitude to thrive in a high-growth environment.

Matching Summary

Match Score: 85

nShift Technologies is seeking a Support Agent to join their team in Helsinki or Gothenburg, focusing on providing exceptional customer service and technical support for their cloud delivery management solutions. The ideal candidate should possess customer service experience, fluency in Finnish and English, and exhibit strong communication skills.

Skills & Requirements

Must-have

  • Fluency in Finnish and English mandatory
  • Customer service experience required
  • Technical support via phone and email

Nice-to-have

  • Experience working in logistics industry
  • Fluency in Swedish or Finland Swedish
  • Interest in IT and software products
  • Previous SaaS company experience
  • Strong tolerance for changing environments

Key Requirements

  • Fluency in Finnish and English
  • Customer service experience
  • CV upload in English required

Work Rights

Not specified

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