Patient Scheduling Coordinator Senior, Winston Salem, Country Club Location

Advocate Health

Winston Salem, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified (assumed to be onsite based on job nature)
Answering incoming phone lines
Scheduling appointments and studies
Obtaining insurance authorizations
Advocate Health is seeking a Patient Scheduling Coordinator Senior for its Winston Salem location, requiring a high school diploma or GED and three years of experience in consumer services. The role involves scheduling appointments, obtaining authorizations, and managing patient communications in a fast-paced environment

Job Summary

  • Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
  • Ensures authorizations are obtained for any applicable office visit or study and updates computer system with authorization information if needed.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Scheduling Coordinator Senior for its Winston Salem location, requiring a high school diploma or GED and three years of experience in consumer services. The role involves scheduling appointments, obtaining authorizations, and managing patient communications in a fast-paced environment.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Answering incoming phone lines
  • Scheduling appointments and studies
  • Obtaining insurance authorizations
  • Managing patient referrals
  • Handling urgent and emergent requests

Nice-to-have

  • Positive attitude when interacting
  • Works independently without supervision
  • Experience handling multiple calls

Key Requirements

  • High school diploma or GED equivalent
  • Three years' experience in direct consumer services
  • Demonstrated ability to resolve problems under stressful conditions

Work Rights

Not specified

Tailored Resume

Cover Letter