Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges
Job Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program.
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
Matching Summary
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges.
Skills & Requirements
Must-have
Customer Success Management
Technical Account Management
Customer health and revenue realization
Advocating on behalf of customers
Strategic advisor to customer
Lead executive business reviews
Nice-to-have
High level of ambiguity
Operate autonomously
Entrepreneurial mindset
Team player and collaboration
Passion for technology
Key Requirements
7+ years experience in Customer Success or similar