Client Success Operations Team Lead

ISS Governance

Makati City, Philippines
3d onsite
5 years of leadership experience
Strong knowledge of financial markets
Experience in client support
This role offers the chance to make a real impact with leading financial institutions while streamlining workflows and strengthening global collaboration

Job Summary

  • This role offers the chance to make a real impact with leading financial institutions while streamlining workflows and strengthening global collaboration.
  • You will act as the first point of escalation for complex client issues and service risks.
  • At ISS STOXX, our people are our driving force, committed to building a culture that values diverse skills and perspectives.

Matching Summary

This role offers the chance to make a real impact with leading financial institutions while streamlining workflows and strengthening global collaboration.

Skills & Requirements

Must-have

  • 5 years of leadership experience
  • Strong knowledge of financial markets
  • Experience in client support

Nice-to-have

  • Building strong relationships
  • Problem-solving skills
  • Mentoring team members

Key Requirements

  • Bachelor’s degree in related field
  • Must be amenable to nightshift
  • Hybrid working arrangement

Work Rights

Not specified

Tailored Resume

Cover Letter