Chargé.e Relation Client Énergie F/h

Intrum

Sainte-Luce-sur-Loire, France
Base: 1,823.03 - 2,100 eur monthly gross; bonus/eq...
Experience in financial mediation
Multichannel customer service skills
Ability to negotiate payment plans
The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions

Job Summary

  • The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions.
  • Candidates will negotiate payment plans and installments while conducting solvency studies and handling preventive follow-ups.
  • The company offers a supportive culture with comprehensive benefits including meal vouchers, mutual insurance, and free parking.

Matching Summary

The role involves acting as a trusted actor to accompany debtor clients and resolve disputes through amicable solutions.

Salary

Base: 1823.03 - 2100 EUR monthly gross; Bonus/Equity: Not specified; Benefits: 1 RTT/month, meal vouchers (60% covered), CSE perks, transport reimbursement

Skills & Requirements

Must-have

  • Experience in financial mediation
  • Multichannel customer service skills
  • Ability to negotiate payment plans

Nice-to-have

  • Active listening and autonomy
  • Digital tools proficiency
  • Strong negotiation mindset

Key Requirements

  • Experience in financial mediation domain
  • Professional communication skills
  • Autonomy and active listening

Work Rights

Not specified

Tailored Resume

Cover Letter